> For the complete documentation index, see [llms.txt](https://docs.tradeviewmarkets.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tradeviewmarkets.com/getting-started/identity-verification.md).

# Identity Verification

Complete identity and proof-of-residence requests in the Tradeview Markets Cabinet.

Identity verification is completed inside the Cabinet after a Live-account application. The Cabinet shows the exact request that applies to your account and tracks it as **Pending**, **Processing**, **Completed**, or **Expired**.

## Complete each requested verification

{% stepper %}
{% step %}

### Open your outstanding requests

Sign in to the Cabinet. If you see an **Unlock your account**, **Upload document(s)**, or document-status banner, select it. You can also open **Account** and select the application or document request shown there.
{% endstep %}

{% step %}

### Start the item marked Pending

On **Application progress** or the document-status page, select the card marked **Pending**. The Cabinet may request **ID verification**, **Proof of residence**, or, for applicable company accounts, **Company proof of address**.
{% endstep %}

{% step %}

### Select and upload the requested document

Select the document type requested by the Cabinet. Use the upload control to choose the document file from your device, wait for the Cabinet to show the selected file, and check that the image is readable before selecting **Continue**. Enter only your own current and accurate information.
{% endstep %}

{% step %}

### Complete selfie verification when shown

Choose **Take a selfie** to use the device camera, or **Upload a selfie** to select an existing image. Center your face, use good lighting and a clear background, then select **Continue**. Uploaded selfies must be JPEG or PNG files no larger than 3 MB.
{% endstep %}

{% step %}

### Submit and check the status

Select **Submit document(s)**. Return to the status page and confirm the item changes to **Processing** or **Completed**. A submitted document can remain **Processing** while it is being reviewed.
{% endstep %}
{% endstepper %}

## When verification is not complete

| Status or message     | What to do                                                                                                                                            |
| --------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Pending**           | Select the card and complete the request.                                                                                                             |
| **Processing**        | The document was submitted. Do not submit a duplicate unless the Cabinet asks for another document.                                                   |
| **Expired**           | Select **Upload document(s)** or **Renew your expired document(s)**, then submit a current replacement.                                               |
| **Access restricted** | Complete the pending verification step listed on the page; the restricted feature becomes available only after the required verification is complete. |

{% hint style="warning" %}
Verification requests can limit account actions, including withdrawals. Do not edit, obscure, or submit another person’s document. If a document is rejected, use the specific resubmission option shown in the Cabinet.
{% endhint %}

## Need to update a document?

Follow [Pending and Expired Documents](/security-and-settings/pending-and-expired-documents.md).